Frequently Asked Questions

Our fees start from 15% of monthly revenue — with everything included: listing management on Airbnb, Booking.com and Vrbo, dynamic pricing, 24/7 guest communication, housekeeping and linen, maintenance coordination, compliance oversight, and monthly reporting. Exact fees are confirmed on a free discovery call.

No. We don't charge upfront setup or onboarding fees. You only pay a percentage of revenue once your property is earning.

Never. We work on 30 days' notice, either way, at any time. If we're not delivering, you're free to leave.

It depends on location, size, condition and time of year. We'll always give you an honest, realistic projection based on live comparable data in your area — never inflated numbers.

Airbnb, Booking.com and Vrbo as standard. We manage the calendars centrally so you'll never get a double booking.

We operate a 2-night minimum stay as standard to protect the property, reduce guest churn and keep operating costs sensible. This can be adjusted for peak or holiday periods.

We manage professional turnaround cleans with trusted local housekeepers after every stay — including full linen and towel changes and consumables restock.

We coordinate maintenance through a network of trusted Berkshire trades. For anything above a pre-agreed threshold we'll always check with you first.

Every booking is vetted — ID checks, review history, purpose of stay — before we accept. Any booking we're not comfortable with, we decline.

By bank transfer, monthly, with a full itemised statement showing every booking, cleaning cost, and fee. Full transparency, every month.

We cover Windsor, Reading, Slough, Bracknell, Basingstoke, Newbury, Farnborough, Wokingham and Maidenhead — plus surrounding villages. If you're not sure, just ask.

We handle it. Part of onboarding is a full compliance check — gas safety certificates, smoke and CO alarms, fire risk, and appropriate short-let insurance guidance.